Our Services

We are proud to focus on the customer first.

What Sets Us Apart?

We are your choice in replacement panels for many reasons.

At Restoration Design Europe, we have many qualities that make us your choice for custom panels. With a small staff, unique custom product line and European coverage, the benefits add up.

  • The most diverse sheet metal inventory in Europe.
  • We use an expensive 'Galvannealed' steel that has proven superior rust prevention.
  • We stock many special, unique or low-demand parts that other stores will not carry.
  • All prices include import taxes, and no VAT with an EU VAT number!

We have very competitive price matching. Our team is actively reviewing competitor pricing around the world, and we make it a mission to match and beat those quotes. Within the European Union, we can deliver a part in days, without the consuming hassle associated with importing from overseas.

SHIPPING & PAYMENT INFORMATION

We take pride in being a small company that understands the concept of good, efficient and personal customer service. You will be speaking directly to one of us and we aim to solve any problem you may have. Before contacting us, please see the following sections for terms, shipping, returns, policies and more.

Forms of Payment

Whether you choose to use our online store or ordering directly, we accept many forms of payment:

  • Ideal
  • VISA
  • Mastercard
  • Paypal
  • Bank Transfer
  • NO CHEQUES

Shipping Areas

We primarily ship UPS standard. Expedited and urgent shipping available on request. Average shipping times:

  • Netherlands: 1-2 Days
  • Germany: 1-2 Days
  • Belgium: 1-2 Days
  • France: 2-3 Days
  • Italy: 2-3 Days
  • Spain: 2-3 Days
  • Other: 3-7 Days

Please note that before we can accurately calculate a shipping rate - we must package and weigh the parts first. You only pay what it costs to ship!

Return Policy

Although we stand by our products, we accept returns on defective products due to poor craftsmanship. If the item is unwanted, we will allow returns within 30 days of receiving the goods, but you will incur a 15% restocking fee. The parts must be in new, unused condition. Please contact us directly in the rare event of an item issue. In our many years of business, we can count the number of product returns on one hand!